Complaints Procedure

Complaints Procedure

Wealthmax Financial Advisers Ltd is registered in England and Wales.

Registered office,The Mille, 1000 Great West Road, London, TW8 9DW
Authorised and regulated by the Financial Conduct Authority.

Wealthmax Financial Advisers Ltd is entered on the Financial Services Register https://register.fca.org.uk under reference 766509.


If you wish to register a complaint, please write to us at the address below or email us at admin@wealthmax.co.uk


A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 08000234567.

Complaints Procedure

Loyalty Financial Solutions Limited

Registered in England and Wales No. (13745002)

Registered Address: D1, Grain House Mill Court, Great Shelford, Cambridge, CB22 5LD.

 

 

Loyalty Financial Solutions Limited is an Appointed Representative of Wealthmax Financial Advisers Limited, which is authorised and regulated by the Financial Conduct Authority.

We are entered on the Financial Services Register No 970960 at https://register.fca.org.uk/.

The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

If you wish to register a complaint, please contact us by email, telephone or in writing at the address at:

By Phone: 02036758998

By Email: complaint@wealthmax.co.uk

In Writing: Wealthmax Financial Advisers Limited, The Mille, 3rd Floor River Suite, 1000 Great West Road, Brentford, TW8 9DW.

 

If you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:

Address: The Financial Ombudsman Service Exchange Tower, London, E14 9SR

Tel: 0800 023 4567 or 0300 123 9 123

Website: www.financial-ombudsman.org.uk